Privacy Policy

Effective Date: [22 April 2023]

Introduction

Welcome to New Heart Associates. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, mobile applications, products, and services (collectively referred to as "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.

Information We Collect

We may collect various types of information from you when you interact with our Services, including:

1. Personal Information: This includes information that can identify you personally, such as your name, email address, postal address, phone number, and other contact details.

2. Usage Information: We collect data about your interactions with our Services, such as pages visited, features accessed, and actions taken.

3. Device Information: We may gather information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.

4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyse trends, and customize content. You can manage cookie preferences through your browser settings.

5. Other Information: We may receive additional information from you or third parties if you choose to connect with us through social media platforms or participate in surveys, contests, or promotions.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

1. Providing and Improving Services: We use your information to deliver our Services, personalize your experience, and enhance their performance and features.

2. Communication: We may use your contact information to send you updates, notifications, and promotional materials related to our Services.

3. Analytics: We analyse user behaviour and usage patterns to understand how our Services are used and improve their functionality.

4. Legal and Security: We may use your information to comply with applicable laws, regulations, and legal processes. Additionally, we take measures to safeguard our Services and users from fraud, abuse, or unauthorized access.

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or lease your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

1. Service Providers: We may engage third-party service providers to assist us in delivering our Services and perform tasks on our behalf.

2. Business Transfers: In the event of a merger, acquisition, or any other change in control, your information may be transferred to the new entity.

3. Legal Obligations: We may share your information if required by law or if we believe it is necessary to protect our rights, safety, or the rights of others.

4. Consent: We may share your information with your explicit consent.

Your Rights and Choices

You have certain rights regarding your personal information. You can:

1. Access, Correct, or Delete: You can access, correct, or delete your personal information through your account settings or by contacting us directly.

2. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in the email or contacting us.

3. Cookies: You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed of our data practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at admin@newheart.com.my.

Conclusion

We value your trust and are committed to protecting your privacy. By using our Services, you acknowledge that you have read and understood this Privacy Policy. Thank you for your cooperation and for choosing to interact with us.